InternationalVenues.com by Jigsaw Conferences Ltd — free venue finding & corporate accommodation

Terms and Conditions

Jigsaw Conferences Ltd - including InternationalVenues.com and Jigsaw Events Hub

Last Updated: February 2026

1. Introduction

Welcome. These Terms and Conditions ("Terms") govern your access to and use of the websites and digital services operated by Jigsaw Conferences Ltd ("we", "us" or "Jigsaw"), a company registered in England and Wales. They apply to the following (individually a "Platform" and collectively the "Platforms"):

  • jigsawconferences.co.uk - our main venue-finding, accommodation and delegate-support website
  • InternationalVenues.com and relevant Jigsaw-operated venue services, including any AI-powered features such as VenuClaw AI
  • Jigsaw Events Hub at events.jigsawconferences.co.uk - see the Jigsaw Events Hub section of these Terms
  • Associated Jigsaw-operated AI, research, venue-finding and delegate-support features

These Terms do not apply to, and we do not claim to own or operate, unrelated third-party event websites or services. By accessing, browsing, or using a Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Important:

If you do not agree with any part of these Terms, you must not use our Platform. You must be at least 18 years old to use the Platform.

2. Definitions

Key Terms:

  • "Platform" / "Platforms" – the websites and digital services operated by Jigsaw Conferences Ltd, including jigsawconferences.co.uk, InternationalVenues.com and Jigsaw Events Hub (events.jigsawconferences.co.uk), together with related services
  • "Jigsaw Events Hub" – the event discovery, research and delegate-support service available at events.jigsawconferences.co.uk
  • "Event Data" – event names, descriptions, dates, venues, organiser information, external links, categories, research, recommendations and related information displayed through Jigsaw Events Hub
  • "Third-Party Event Organiser" – the person or organisation responsible for organising, promoting, ticketing or operating an event displayed through Jigsaw Events Hub. This is distinct from an "Event Organiser" as defined below, which refers to a customer using our venue-finding services
  • "External Website" – any website, platform or service not operated or controlled by Jigsaw Conferences Ltd
  • "Venue" – an event space or facility listed on the Platform
  • "Venue Owner" – individual/entity listing venues for booking
  • "Event Organiser" – individual/entity searching for venues through our venue-finding services (not to be confused with a Third-Party Event Organiser)
  • "Booking" – binding agreement between Venue Owner and Event Organiser
  • "Commission" – fee payable to InternationalVenues for successful bookings
  • "VenuClaw AI" – our AI-powered features including content summarisation, venue recommendations, and related tools
  • "AI Output" – any content, summary, recommendation, or result generated by VenuClaw AI or third-party AI providers through our Platform

3. Our Services and Role

InternationalVenues is a Venue Marketplace

We act only as an intermediary connecting Event Organisers with Venue Owners. We do not own, manage, or operate the venues listed, and we are not a party to any booking agreements.

Key Points:

  • InternationalVenues does not own or operate any venues
  • We are not an agent or representative of either party
  • The actual contract for venue booking is solely between Event Organiser and Venue Owner
  • We do not provide direct event services or guarantee venue suitability

4. Account Registration and Responsibilities

Most areas of the Platform can be browsed without registration, but certain features require you to create an account. When registering, you agree to provide true, current, and complete information.

Venue Owner Obligations

  • • Create accurate, truthful listings
  • • Have legal right to advertise venue
  • • Respond promptly to inquiries
  • • Honour accepted bookings
  • • Pay applicable commissions

Event Organiser Obligations

  • • Use platform for legitimate purposes only
  • • Provide accurate event information
  • • Not circumvent the platform
  • • Communicate professionally
  • • Comply with all applicable laws

5. Fees and Commission Structure

Free for Event Organisers

InternationalVenues remains cost-free for Event Organisers. We operate on a commission-based model with Venue Owners.

Commission Details:

  • Venue listing is free for Venue Owners
  • Standard commission rate: 10% of total venue hire value (excluding VAT)
  • Commission invoiced after event takes place or booking confirmation
  • No extra cost to Event Organisers – commission comes from Venue Owner's pricing

6. Intellectual Property and License

All content and materials on the Platform (excluding User Content) are the property of InternationalVenues or our licensors. This includes our trademarks, service marks, trade names, and AI-generated content.

User Content License:

By submitting content, you grant InternationalVenues a worldwide, royalty-free license to use, reproduce, modify, display, and distribute your content for operating and promoting the Platform.

AI-Generated Content:

Content generated by VenuClaw AI (including summaries and recommendations) is provided for informational purposes only. You may not reproduce, republish, or commercially exploit AI Outputs in bulk without our prior written consent. Individual summaries generated for your personal use remain available to you, but the underlying AI systems, prompts, and data architectures are our proprietary intellectual property.

7. Acceptable Use Policy

To keep InternationalVenues safe and reliable, all users must adhere to this acceptable use policy:

Prohibited Activities:

  • • Disrupting platform functionality
  • • Unauthorised access attempts
  • • Automated data collection or scraping
  • • Sending spam or unsolicited content

Required Conduct:

  • • Lawful purposes only
  • • Honest representation
  • • Respectful communication
  • • Compliance with all laws

8. AI-Powered Features and VenuClaw AI

Our Platform incorporates AI-powered features under the brand "VenuClaw AI". By using these features, you agree to the following terms:

8.1 Nature of AI Outputs

  • AI Outputs are generated by third-party large language models (LLMs) and are provided "as is" for informational convenience only
  • AI Outputs may contain inaccuracies, omissions, hallucinations, or outdated information
  • AI Outputs do not constitute professional advice (legal, financial, architectural, health & safety, or otherwise)
  • You are solely responsible for verifying the accuracy and suitability of any AI Output before relying upon it

8.2 Limitation of Liability for AI

Important:

To the fullest extent permitted by law, InternationalVenues and Jigsaw Conferences Ltd accept no liability for any loss, damage, or expense arising from your reliance on AI Outputs. This includes, but is not limited to, inaccurate venue information, incorrect pricing, misleading comparisons, or any other AI-generated content. You acknowledge that AI technology is inherently probabilistic and may produce errors.

8.3 User Responsibilities

  • Always verify AI-generated information against original source content on our Platform or directly with venue providers
  • Do not input personal data, sensitive information, or confidential business details into AI features
  • Do not attempt to manipulate, exploit, or reverse-engineer AI systems or prompts
  • Do not use AI Outputs to generate misleading, defamatory, or unlawful content

8.4 Third-Party AI Providers

VenuClaw AI may utilise third-party AI services (including OpenAI, Anthropic, Google, and Perplexity AI). Your use of the "Summarise with AI" feature involves redirecting you to these third-party services. Your interaction with these providers is also subject to their respective terms of service and privacy policies. We are not responsible for the content, accuracy, or availability of third-party AI services.

9. AI Crawling, Data Scraping, and Automated Access

This section governs the use of automated systems, bots, crawlers, and AI agents that access our Platform.

9.1 Permitted Automated Access

  • Search engine crawlers (e.g., Googlebot, Bingbot) that comply with our robots.txt directives
  • AI assistant crawlers (e.g., ChatGPT, Claude, Perplexity) accessing our publicly available /llm-info and /llm.json endpoints for the purpose of providing accurate citations to their users
  • Accessibility tools and screen readers

9.2 Prohibited Automated Access

  • Scraping, harvesting, or bulk downloading of venue listings, pricing data, or user-generated content
  • Using scraped data for AI/ML model training without our express written licence agreement
  • Circumventing robots.txt, rate limits, CAPTCHAs, or other technical access controls
  • Creating derivative databases or competing services using data obtained from our Platform
  • Automated submission of forms, enquiries, or other user interactions
  • Any automated access that places unreasonable load on our servers or degrades service for other users

9.3 Consequences of Violation

Violation of these automated access terms may result in immediate IP blocking, account termination, and legal action under the Computer Misuse Act 1990 (UK), the Copyright, Designs and Patents Act 1988, and/or equivalent international legislation. We reserve the right to pursue damages for any losses suffered as a result of unauthorised automated access.

10. Jigsaw Events Hub

10.1 Scope and operator

Jigsaw Events Hub, available at events.jigsawconferences.co.uk, is operated by Jigsaw Conferences Ltd and forms part of the Platform governed by these Terms. The Events Hub Terms URL at events.jigsawconferences.co.uk/terms-of-service directs users to this canonical Terms document.

10.2 Independent role

Jigsaw Events Hub is an independent event discovery, research and delegate-support platform. Its role is to help users research events and, where requested, access Jigsaw's group accommodation, meeting-space and related delegate-support services.

Unless expressly confirmed in writing, Jigsaw Conferences Ltd is not the event organiser, ticket seller, promoter, sponsor, partner, representative or affiliate of an event displayed through Jigsaw Events Hub. The inclusion of an event, name, trade mark or external link does not by itself indicate authorisation, affiliation, sponsorship, partnership or endorsement by the event organiser or rights holder.

10.3 Event information and automated research

Event Data may be compiled from publicly available information, third-party sources, submitted information and automated research tools. Jigsaw works to maintain useful event information, but events and external websites can change, and Event Data may occasionally be incomplete, outdated or inaccurate.

Event Data is provided for general discovery, research and planning purposes. It is not a guarantee that an event will take place, that tickets are available, that an external website is operated by a particular organiser, or that any date, venue, programme, price, attendance figure or other detail remains current.

Before purchasing tickets, making payment, sharing personal information or making travel or accommodation arrangements, users must independently confirm the event name, organiser, website address, dates, venue and relevant booking conditions with the responsible event organiser.

10.4 Third-party websites

Jigsaw Events Hub may provide links to External Websites for convenience and event research. Jigsaw Conferences Ltd does not operate or control those websites and is not responsible for their content, security, availability, accessibility, privacy practices or subsequent changes. The inclusion of an external link does not constitute an endorsement or guarantee of the website or its operator.

Users should inspect the destination domain and verify the identity of the website operator before purchasing tickets, submitting personal information or entering into a transaction. Use of an External Website is governed by that website operator's terms and privacy policy.

To the fullest extent permitted by law, Jigsaw Conferences Ltd is not responsible for loss or damage arising from the content, security, availability or use of an External Website, or from a transaction entered into directly with its operator. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

10.5 Tickets and third-party transactions

Unless expressly stated otherwise, Jigsaw Conferences Ltd does not sell, issue or fulfil admission tickets through Jigsaw Events Hub. Any ticket purchase or other transaction completed on an External Website is between the user and the relevant third-party operator. Questions concerning tickets, refunds, event cancellation, event admission or programme changes must ordinarily be directed to that operator.

10.6 Jigsaw accommodation and delegate-support services

Where a user separately asks Jigsaw Conferences Ltd to source accommodation, meeting space or related delegate support, that service is distinct from the underlying event listing and may be governed by a separate proposal, booking confirmation or written service terms. Displaying an event listing does not make Jigsaw the event organiser or a party to ticketing arrangements.

10.7 Corrections, concerns and takedown requests

Event organisers, rights holders and users may report an inaccurate listing, disputed external link or other concern by emailing it@jigsawconferences.co.uk and providing the relevant URL, a brief explanation and supporting evidence. Jigsaw will review substantiated reports and take proportionate corrective action where appropriate. Receiving or reviewing a report does not constitute an admission of liability.

Formal legal notices may be sent to legal@jigsawconferences.co.uk.

11. Disclaimers and Limitation of Liability

Important Legal Notice

This section limits InternationalVenues' liability. Please read carefully to understand the extent of our responsibilities and the risks you assume.

No Warranties

The Platform, including all AI-powered features, is offered "as is" and "as available". We disclaim all warranties regarding the Platform and any content on it, including implied warranties of merchantability and fitness for purpose. This disclaimer extends to all AI Outputs, which are not warranted for accuracy, completeness, or fitness for any particular purpose.

Limitation of Liability

InternationalVenues shall not be liable for indirect, incidental, special, or consequential damages, including damages arising from reliance on AI-generated content. Our total liability is limited to the greater of: (a) fees paid by you in the 12 months prior, or (b) £100 GBP.

Your Statutory Rights

Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation, death or personal injury caused by negligence, breach of statutory rights that cannot lawfully be excluded, or any other liability that cannot lawfully be excluded or limited. The disclaimers and limitations in these Terms (including those relating to AI Outputs, Event Data and External Websites) apply subject to this provision.

12. Indemnification

You agree to indemnify and hold harmless InternationalVenues from any claims, damages, or expenses arising from your use of the Platform (including AI features), breach of these Terms, violation of any law or third-party rights, or your reliance on AI Outputs.

13. Termination and Suspension

Termination by You

Event Organisers may stop using the Platform at any time. Venue Owners should provide notice and settle outstanding commission obligations.

Termination by Us

We may suspend or terminate access for violations of Terms, misuse of AI features, security risks, legal exposure, or other reasonable judgment.

14. Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and InternationalVenues.

Severability: If any provision is invalid, the remaining provisions remain in full force.

Governing Law: These Terms are governed by the laws of England and Wales.

AI Regulatory Compliance: We comply with applicable AI regulations including the EU AI Act and the UK Government's AI regulatory framework. These Terms may be updated to reflect evolving AI legislation.

15. Contact Information

Jigsaw Conferences Ltd

The Platforms, including InternationalVenues.com and Jigsaw Events Hub, are operated by Jigsaw Conferences Ltd, a company registered in England and Wales.

Legal notices: legal@jigsawconferences.co.uk

Events Hub corrections and takedown requests: it@jigsawconferences.co.uk

For AI-related concerns, please contact: privacy@jigsawconferences.co.uk

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